If you smell gas right now, leave the house immediately

If you smell gas right now, leave the house. Don’t touch a light switch or the thermostat, and don’t use your phone indoors either, since even a small spark can ignite gas-saturated air. Once you’re clear of the building, call 911 or your local fire department, then call Atmos Energy’s 24-hour emergency line at 866-322-8667. Don’t stop to open windows or gather belongings; just get out. Come back to this page once everyone is safe.

Atmos Energy 24-hr Emergency Line 866-322-8667

Evacuate the Area Immediately

A gas leak is dangerous. If you suspect one, clear the building and the area around it right away.

Your job right now is to get everyone out. Locating the source is something a professional handles once you’re safe.

What Does Natural Gas Smell Like When It’s Leaking?

A technician in a gray uniform reaches up to check the gas meter and pipe fittings along the outside wall of a brick building.
Our techs get eye level with every outdoor fitting because a five minute look outside can save a homeowner a much longer night indoors.

What does a gas leak smell like? Natural gas is mostly methane, a fuel that’s odorless on its own. For safety purposes, gas companies add an odorant called mercaptan long before it reaches your home, so you can smell natural gas quickly, well before it builds up in a room. Propane and butane use a related compound, ethyl mercaptan, for the same reason.

Does a Gas Leak Smell Like Rotten Eggs?

Yes. Mercaptan gives gas a strong odor with a sulfur note that reads as rotten eggs to most people. That distinctive odor mirrors hydrogen sulfide, another sulfur compound with the same rotten-egg smell. Some describe it as spoiled or decaying. Others compare it to skunk spray.

Every version comes back to the same additive. If a room suddenly has that distinctive smell with no kitchen or trash explanation, it’s worth treating as a leak.

On calls around Rockwall and Royse City, that rotten-egg smell is usually strongest near an older appliance connection or a fitting that’s worked loose over time.

Hissing Sounds and Other Signs Nearby

Smell isn’t the only way to recognize a leak. Watch and listen for these signs:

  • A hissing sound near a gas line or meter

  • Yard vegetation dying off in a patch near an outdoor line, one of the more visible clues

  • Blowing dirt or bubbling water on the ground with no obvious cause

  • A headache or dizziness that eases once you’re outside

Dead vegetation near buried gas lines is often a sign of escaping gas pushing oxygen out of the soil. A hissing sound by itself is reason enough to get the utility on the phone.

Can You Always Smell a Gas Leak?

No. Some people have a reduced sense of smell and won’t detect mercaptan at low levels. The odorant itself also fades over time as gas touches soil or concrete. New pipes can absorb it too. That fading was a key contributing factor in a real gas explosion the CDC investigated, one that killed one firefighter and injured six others.

On top of that, your nose adjusts to a faint smell within minutes, so the smell seems to fade even though gas is still escaping. Don’t treat a faint or fading smell as an all-clear. A slow leak can stay faint for a long stretch, so don’t wait to report even a slight whiff.

Appliance Safety: What a Normal Blue Flame Means

Gas appliances like your stove or furnace pilot show proper combustion when the flame burns clean and steady blue. A yellow or flickering flame signals a combustion problem worth a service call.

A blue flame doesn’t rule out a leak elsewhere on the line, so keep paying attention to smell and sound too.

Where You Smell Gas Tells You Something

Where you notice itLikely sourceWhat to do
Near a stove, furnace, or water heater
That appliance’s connectionHave the connection checked
Coming from an air vent
Furnace pulling air past a leakGet the furnace inspected
Near the meter or across the yard
The underground gas supply lineCall the utility and a plumber

You don’t need to pinpoint the exact spot before you leave.

What to Do If You Smell Gas in Your House

  • 1

    Get everyone, including pets, out of the building.

  • 2

    Call 911 or your local fire department if you hear hissing or if anyone feels sick.

  • 3

    Call your gas utility’s emergency line, and stay out until a professional confirms it’s safe to return.

  • 4

    Avoid anything electrical, including switches and garage door openers, until you’re back inside safely.

Locating and repairing a leak calls for detection equipment and code-compliant fittings. It’s worth knowing what that repair actually involves before you ever need it. Tightening a fitting yourself while gas escapes can crack the line.

Smell Gas But No Leak Anywhere?

A car that smells faintly of gas after sitting in a closed garage usually traces back to a fuel system issue, not a leak in the house. A smell that comes and goes, with no hissing or confirmed leak, is still worth reporting.

Sewer Gas Versus a Natural Gas Leak

A masked plumber kneels beside a bathtub, using a power drill to connect white plumbing lines behind the tub surround.
Tucked behind a tub where nobody else will ever look, this kind of careful connection work is exactly what keeps a bathroom from ever smelling like a problem.

Not every rotten egg smell is a gas leak. Sewage and drain systems produce a similar sulfur smell when a drain trap dries out. Sewer gas usually smells more musty than the sharp rotten-egg note of mercaptan.

Sewer gas shows up in one spot, often a bathroom or basement, and gets stronger near a drain that doesn’t get used much. A natural gas leak is more likely to come with hissing or a smell near an appliance connection.

Pour a cup of water down a rarely used drain. If the smell clears, you likely had a dry trap. If it doesn’t, call a plumber who handles both gas lines and drain venting.

When to Call a Licensed Plumber

Once the fire department or utility gives the all-clear, a licensed plumber handles the detection and repair. A combustible gas detector reads the concentration in parts per million, so the plumber can zero in on the leak before touching any fittings. From there, a soap-and-water bubble test confirms the exact spot where gas is escaping.

A masked plumber uses a small torch to solder a copper pipe fitting inside an open wall cavity.
A steady hand on the torch here is what turns a diagnosed leak into a repair that actually holds for good.

Don’t try either test yourself while gas is active. Once the leak is isolated, the plumber reseals or replaces the fitting and runs a pressure test on the line, the same process covered in how a full gas line pressure test works.

⭐⭐⭐⭐⭐

Steven True

“Our condominium builders used Intown plumbing to lay the gas lines at our home. After two consultations with other companies we turned to Intown to help diagnose the issue. I highly recommend Robert H. He was excellent. Very professional, up front and honest. But most importantly he spent the extra time to investigate more than the previous two companies. And to our surprise that’s exactly what was needed to find our issue. We were facing a large project based on the advice of the other two companies. But with Roberts extra attention we were able to avoid all of it. I can’t say enough positive things about Robert. We appreciate your service!”

Older homes across Rockwall, Sachse, and Wylie see this most, since original fittings have had decades to work loose, and Texas heat into winter freezes adds extra strain year after year.

A faint smell that keeps coming back over several weeks is worth having a plumber run a proper gas leak inspection on the line. If you’re in Rockwall, Royse City, or nearby North Texas communities, give us a call at (469) 207-1400, and we’ll come take a look.