Our Service

Water Heaters

Upgrade to reliable hot water, lower your energy bills, and enjoy worry-free comfort year-round. Our licensed plumbers deliver fast, professional water heater replacement and installation that transforms your home’s hot water system.
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Trusted Local Experts

Water Heater Services

Explore our Water Heater Services page, offering solutions for all your water heater needs, including replacement, repair, and maintenance.

Water Heater Replacement

Water heater replacement may be necessary to ensure continued access to hot water in your home.

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Water Heater Repair

Water heater repair ensures uninterrupted access to hot water, addressing issues such as sediment buildup, leaking pipes, and faulty heating elements.

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Water Heater Maintenance

Regular water heater maintenance prolongs the unit’s lifespan and ensures efficient operation, including tasks such as flushing the tank to prevent sediment buildup and inspecting for leaks or faulty components.

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Michael and Brittany, the family owners of Intown Plumbing in Rockwall, TX
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Choosing the Best Water Heater

Finding the Right Water Heater for Your Home

Finding the right water heater can be complex, but our team is here to help customers in Rockwall find the perfect fit. We offer a wide variety of options, including traditional tank models and high-efficiency tankless heaters, which are ideal for the Rockwall climate.

Upgrading to an ENERGY STAR model can lead to significant savings on your utility bills and may make you eligible for tax credits.

Professional installation is crucial, and our licensed plumbers handle the entire process to ensure your new heater is installed safely and to code.

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Frequently Asked Questions (FAQs)

The lifespan of your water heater largely depends on the model, fuel source, and how well it’s maintained.

  • Traditional tank water heaters typically last 8-12 years.
  • Tankless water heaters are a long-term investment, often lasting 20 years or more.

The main factor that shortens a lifespan is corrosion. Regular maintenance can significantly extend the life of your unit, ensuring your family has reliable hot water for years to come

Look for these common warning signs. If you notice them, it may be time to choose a new model and replace your old one:

  • Age: If your unit is over 10 years old, it’s operating on borrowed time.
  • No Hot Water: This could be a failed electric heating element, a gas thermocouple issue, or a sign that the unit is done.
  • Rusty or Discolored Water: This often signals internal corrosion within the tank.
  • Strange Noises: Rumbling or popping sounds (called “kettling”) mean sediment has built up, forcing the heater to work harder.
  • Leaks: Any water pooling around your tank water heater is a red flag. A leaking tank cannot be repaired and must be replaced.

The primary difference is how they heat water. Your selection will depend on your budget, space, and hot water needs.

  • Traditional (Conventional) Tank Water Heaters: These are the most common type in Rockwall. They heat and store 30-80 gallons of water in a large tank, keeping it hot 24/7. They are affordable and typically use electricity, natural gas, or propane.
  • Tankless Water Heaters: These units, including products from brands like Rinnai, provide “instant hot water” on demand by heating water as it passes through.
    • Pros: They are highly efficient (a gas tankless water heater can reach 98% efficiency), take up much less space (they are wall-mountable), and provide a continuous supply of hot water.
    • Cons: They have a higher upfront cost.

The cost to get a new water heater installed varies significantly. It’s not just the product cost; you must also factor in

  • The Heater Itself: A tankless water heater will cost more than a traditional one. The model, features, and size (which should be matched to the number of people in your family) all affect the price.
  • Labor: The cost of materials and professional labor from a licensed plumber.
  • Permits: All water heater installations in Rockwall, TX, require a plumbing permit.
  • Code Compliance: We ensure your installation will meet all local codes. For example, any gas water heater in a garage must be elevated 18 inches off the floor.

Choosing an ENERGY STAR certified model may make you eligible for tax credits and utility rebates, saving you money.

Yes, absolutely. Annual maintenance is critical to protect your investment, no matter the model. It ensures reliability, maximizes energy efficiency, and extends the unit’s lifespan by preventing premature failure from corrosion and sediment buildup.

Our maintenance service is designed to keep your unit running safely and efficiently. It includes:

  • Flushing the Tank: We drain the tank to remove sediment buildup, which is the leading cause of corrosion and inefficiency.
  • Checking the Anode Rod: This “sacrificial” rod absorbs corrosion to protect the steel tank. We check it and recommend replacement if needed.
  • Testing the T&P Valve: We test the Temperature and Pressure relief valve, a critical safety component.
  • Inspecting Parts & Accessories: We inspect all water heater parts for wear, including heater elements on electric models, pilot/burner assemblies on gas models, and any accessories like pumps or expansion tanks.